Aging Expertise for Businesses & Workplaces
Creative Aging consulting services utilize a seniors lens and aging expertise from a Gerontologist to help businesses, municipalities and community organizations attract, retain and exceed the needs of aging and caregiving customers, clients or employees. Services can be tailored to organizational needs, but commonly include the services listed below.
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​Product & Service Enhancement
Improving products, materials, services and processes for aging and caregiving customers, clients or employees requires specific expertise. Recommendations on age-friendly activities that align with the organization’s focus, dementia-friendly planning and program development, as well as resource materials for employees and clients can be arranged.
Customer Service Training
In order to meet the needs of an aging population, having all customer-facing staff knowing how to optimize interactions with older adults during in-person, phone, and virtual interactions has immeasurable benefits. Training packages are fully customizable and are personalized to the unique needs of the organization we are working with.
Tools to Support Caregiving Employees
For organizations that want to support their aging and caregiving employees,
consulting services can help with the creation and delivery of a number of innovative tools including pop-up on-site Gerontology sessions, focus groups and surveys to address specific topics of concern or educational workshops that focus on aging issues.
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