Aging Expertise for Businesses & Workplaces
Creative Aging consulting services utilize a seniors lens and aging expertise from a Gerontologist to help businesses, municipalities and community organizations attract, retain and exceed the needs of aging and caregiving customers, clients or employees. Services can be tailored to organizational needs, but commonly include the services listed below.
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​Product & Service Enhancement
Improving products, materials, services and processes for aging and caregiving customers, clients or employees requires specific expertise. Recommendations on age-friendly activities that align with the organization’s focus, dementia-friendly planning and program development, as well as resource materials for employees and clients can be arranged.
Customer Service Training
In order to meet the needs of an aging population, having all customer-facing staff knowing how to optimize interactions with older adults during in-person, telephone, and virtual interactions has immeasurable benefits.
Tools to Support Caregiving Employees
For organizations that want to support their aging and caregiving employees,
consulting services can help with the creation and delivery of a number of tools including focus groups, surveys and educational workshops.
Focus groups and surveys can help to measure the impact on employee metrics including mental health, wellbeing, work productivity and absenteeism. Educational workshops and other health promotion initiatives can be created that focus on topics relevant to employees in a support or caregiver role.
Interactive sessions can be delivered in-person, virtually or accessible on-demand and be tailored to specific organization needs.
